Policies: WARRANTY, TRIALS, RETURNS, SHIPPING, & PAYMENTS
30 DAY TRIAL & WARRANTY
Every purchase on the Diamondback website comes with a risk free 30 day trial. Our non-apparel products are backed by a 5 year warranty. Learn more about our warranty and 30 day trial below.
RETURNS & EXCHANGES
Need to return or exchange an item? Check out your options below.
We ship worldwide. US customers may choose between USPS Priority Mail or UPS. Customers outside United States will receive merchandise via UPS Worldwide shipping. Charges are calculated based on a combination of the weight and size of the order.
When placing orders outside the US, customers are responsible for any additional import duties.
Visa, Mastercard, Discover, American Express, Afterpay and PayPal are accepted in our online store. Orders are processed with Authorize, a third-party payment processor.
We do not accept cash, money orders, or personal checks for online orders.