We believe you get what you pay for, so we build our systems from the most durable materials and components we can find. Diamondback® is proud to stand behind our products and offer a 30-day unconditional money-back guarantee, covering original purchase price and any applicable taxes.
In case you get the wrong size or item, or would like to add to your order, we offer free return and exchange shipping. Visit our Shipping and Returns page to learn more.
Our warranty does not cover tears or rips caused by saws, knives, chisels, or other such objects. It does not cover abnormal wear and tear caused by misuse of the product. Improper use of your equipment such as hanging tools from the suspender loops on the belt will also void the warranty.
This warranty only applies to items purchased directly from Diamondback® or from a Diamondback® authorized dealer. Based on original purchase date.
This warranty covers tool belts, pouches, tool accessories, and hardgoods (GoPanel, DB Spines, etc..). Please see separate policy for all WorkWear and Technical Apparel.
Diamondback WorkWear is covered under a Limited Lifetime Warranty. This warranty covers manufacturing defects in materials and workmanship for the lifetime of the product, not the lifetime of the user. The Diamondback WorkWear warranty does not cover damages due to neglect, improper use, cuts, burns, or normal wear and tear. If your product fails due to a defect in materials or workmanship, we will replace it at the discretion of our warranty department. If the same product is not available, we will substitute a product of equal or greater value.
Shopping for apparel online can be tricky. There is no guarantee you will purchase the correct size on the first try. Diamondback accepts returns and exchanges for WorkWear and Technical Apparel under the following conditions.
For Returns or Exchanges, please follow the return instructions here: https://toolbelts.com/about/shipping-returns/
The product must be sent back to Diamondback and approved for exchange by our staff before a replacement item is sent back to you. Please allow 5-10 business days for your return package to arrive at our warehouse. After it has arrived, an additional 5 business days will be required to process your return.