Changed my review from 3 star -> 5star!
Reason: My gripe about the shipping cost still remains valid but was heard by the company. I contacted them and asked if they would help cover the return and exchange for the right size belt and they did!
So thank you diamondback for standing behind your product and caring about your customer. I now have the BEST tool belt money can buy. Stellar product and service. You earned the 5 star and my lifetime support.
The products are 5 stars but the shipping and return policy is awful. Cost $25 to ship a belt and a pouch. Used the belt guide on the website and it’s to small. Need to order the next size up, now I have to shell out more money to send it back and pay even more to have the right size shipped back. Almost $50 just in shipping to finally get what I need. Be warned of shipping policy! You’re going to be disappointed like I am if you don’t get the right size on the first order. Otherwise great products, highly recommend.”
“I measured very precisely and followed the directions for fit And I still have to tighten the belt as far as it can possibly go for it to fit. Not so bad when it’s cold out with heavy sweaters on but with just a T-shirt, I hope I don’t lose any weight. I’m 6 ft 185 lbs I definitely like it a lot but the medium should have fit fine. Seems odd.
Wish the magnet was stronger. And wish there was just one more pouch on the maestro style for nails so I don’t have to go spend another fortune customizing this. Yes I now realize I should have just gone with the artisan, but I’m still happy”
“Purchased the Diamondback Utility Sheath XL to hold a 14”x 1 1/2” all steel chisel. The sheath clips on easily to my Saratoga tool vest. Sheath is very well made and durable. Great job Diamondback!”
“I had researched several brands before deciding on Diamondbacks. With so many options and not knowing what was best, I settled on the Chopo setup based on the minimal setup. Big enough bag on non dominant side to hold what I need for framing, and small bag on dominant side to reduce carrying too much. Added the suspenders to take some pressure off my hips throughout the day (not a spring chicken anymore). Without a doubt, noticeable difference in weight, distribution and comfort day one. I went 2 weeks without breaking them in (as directed by Diamondback) and still was flexible enough not struggle. Since, have stretch them and enjoy putting my belt on and going to work everyday. Great customer service. Great product. Great craftsmanship. Hope to retire from this profession and walk away still wearing this rig in the way out. Thanks Diamondback!”